Frequently Asked Questions
Everything you need to know about WildCraft by Herbatica Lebanon
We have compiled answers to the questions we hear most often — about how we ship, what certifications our products carry, how to choose the right dosage, and where our herbs come from. If your question is not covered here, please get in touch.
Do you ship to Lebanon and internationally?
Yes. We deliver throughout Lebanon and ship to selected countries across the MENA region and internationally. Please contact us with your location and we will confirm availability and shipping options for your area.
How long does delivery take?
Within Lebanon, most orders are delivered within 2-4 business days. International delivery times vary by destination, typically ranging from 7 to 14 business days. We will provide a tracking reference once your order has been dispatched.
Is there a minimum order for free delivery?
Free delivery within Lebanon is available for orders above a minimum purchase threshold. Please contact us directly to confirm the current threshold and any promotional delivery offers that may apply to your order.
Are WildCraft products certified organic?
Our products are made from natural and wild-harvested herbs sourced according to strict quality criteria. We follow international standards for natural and organic herbal products. Certification status varies by product line — please check individual product pages or contact us for details on a specific product.
What quality controls are in place?
Every WildCraft product goes through a rigorous quality control process that covers raw material selection, production, and final testing. Our standards are aligned with international safety and quality requirements, ensuring that products are free from harmful additives and contaminants before they reach you.
Do your products carry any international certifications?
WildCraft by Herbatica Lebanon has been recognized internationally, including reaching the Top 10 at the Intel Global Challenge (UC Berkeley, 2011) and receiving the Qatar Scientific Excellence Award — Social Responsibility (2026). Our production processes are benchmarked against international herbal and food safety standards. Contact us for documentation relevant to your region or regulatory requirements.
How do I find the right dosage for my product?
Each WildCraft product comes with clear usage instructions on its label. As a general rule, start with the recommended dose and adjust only under the guidance of a qualified healthcare professional. If you have specific health conditions or concerns, we recommend consulting your doctor before beginning any herbal supplement.
Can I take multiple herbal supplements together?
Many of our products complement one another, but interactions can vary depending on your individual health profile and any medications you may be taking. We recommend introducing one new supplement at a time and consulting a healthcare professional before combining multiple herbal products.
Are WildCraft supplements safe during pregnancy?
The safety of herbal supplements during pregnancy is highly dependent on the specific herbs and your individual circumstances. We strongly advise all pregnant or breastfeeding women to consult their physician or midwife before using any of our products. Some herbs are contraindicated during pregnancy and should not be taken without professional medical advice.
Where do you source your herbs?
Our herbs are primarily wild-harvested from the mountain regions of Lebanon and sourced from trusted suppliers across the MENA region. Lebanon's diverse micro-climates and rich biodiversity make it an exceptional source for high-quality medicinal and aromatic plants. We work directly with experienced harvesters who know the land and respect its cycles.
Are your ingredients sustainably harvested?
Sustainability is central to the WildCraft mission. We harvest only what nature can regenerate, rotating collection sites and working with local communities to ensure that wild plant populations remain healthy. Our founder's long-standing engagement with UNIDO and international sustainable development forums directly informs our sourcing practices.
Do you use any fillers or additives?
No. WildCraft products are made from natural herbs and healthy ingredients only. We do not add synthetic fillers, artificial colours, or chemical preservatives. Our commitment is to deliver the full potency of each herb in its most natural form, consistent with the quality standards that have earned us international recognition.
Still have a question? Our team is happy to help. Use the contact form to send us your question directly and we will respond as soon as possible.